McMahon’s Farm is a distributor of wholesale dairy, organic and natural gourmet foods. We are seeking a self starter detail oriented individual with excellent communication, customer service, and data entry skills. Ideal candidate will have 1-2 years customer service background. Food industry experience and Spanish speaker a plus!

Duties & Responsibilities
• Assist with a range of customer service activities, such as answering the phone, taking customer orders, making outgoing calls to customers & vendors, entering order data in computer database, expediting customer orders.
• Must be able to multitask.
• Ability to work independently and complete multi-level tasks (self-directed).
• Timely resolution of requests and inquiries pertaining to pricing discrepancies, and customer issues associated with orders and deliveries.
• Coordinate with customers and vendors handling inquires regarding product pricing, orders, and invoices.
• Maintain customers and products in the database.
• Handle general office filing, printing and scanning, distribute faxes, check emails and all other duties as assigned.

Experience/Skills
• Prior strong Customer Service/Sales experience
• Proficient in Microsoft Office (Word & Excel) a must.
• Strong communication skills with customers and vendors as well as upper management.
• Ability to understand both technical and non-technical documents relating to sales, product and product information.
• Strong interpersonal skills.
• Customer resolution and problem solving skills.
• Data entry 40-50 WPM.


Education
• High school diploma.